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Shelter Advocate

Company: Mercy
Location: Laredo
Posted on: November 7, 2019

Job Description:

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.

At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

Responsible for working with administrative and direct services in developing and implementing emergency shelter services, i.e. crisis intervention, crisis counseling, intakes, assessments, orientations and cooperative living agreements.

Responsibilities
Works with administrative and direct services staff in development and implementation of emergency shelter services for victims of domestic violence.

Provides crisis intervention, crisis counseling, intakes, assessments and orientations to shelter life for victims of domestic violence.

Recognizes emergency situations and makes immediate, appropriate decisions while being cognizant of the safety and security needs of residents, staff, and volunteers.

Recognizes the need and appropriateness to call on-call staff and/or the need to call for emergency services.

Answers and assesses 24 hour crisis telephone hotline to determine eligibility for services and to provide for appropriate action including transport into shelter or referral to appropriate services.

Maintains open lines of communication with law enforcement personnel.

Provides for overall management and coordination of shelter services to include physical plant maintenance and repairs, security, health and safety, and food purchasing.

Facilitates shelter meetings to coordinate daily menus, chore assignments, and address issues of communal living.

Oversees cooperative living agreements.

Provides education, information, and referral to residents.

Maintains crucial grant and agency required statistical and administrative documentation for monthly, quarterly, and annual reports.

Communicates regularly with other shelter staff on client needs.

Organizes and facilitates the distribution of donations.

Assists in preparation and facilitation of support group activities.

Accompanies women as they move through the court system and assists in the application process for protective orders and Violence Against Women s Act (VAWA) status.

Attends all meetings pertinent to job performance.

QUALIFICATIONS:

Each career at Mercy represents unique members of our caring ministry's "body", working together for the health and strength of the whole. To achieve our goals, we need all the parts functioning at their best and this requires the specific qualifications that you'll bring with you:

Education: Bachelor's degree in human services or equivalent life experiences.

Experience: Prefer knowledge and/or experience with residential care settings. Prefer knowledge and/or experience in crisis intervention and/or crisis counseling.

Other: Strong household management capabilities. Ability to work rotating shifts Ability to work extended hours as needed. Ability to lift and push 50 pounds. Basic computer skills.

Preferred Experience: Prefer knowledge and/or experience with residential care settings. Prefer knowledge and/or experience in crisis intervention and/or crisis counseling.

Preferred Other: Bilingual preferred. Valid driver's license preferred.

We'll Support You at Work and Home

Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a "top 100 places to work." We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!

What Makes a Good Match for Mercy

Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans

Keywords: Mercy, Laredo , Shelter Advocate, Other , Laredo, Texas

Click here to apply!

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