F&B Freddy's Cashier / Cook PT
Company: Kickapoo Lucky Eagle Casino
Location: Eagle Pass
Posted on: January 27, 2023
Job Description:
Reports to: F&B SupervisorJob Summary: The Marketplace
Cashier/Cook is responsible for providing excellent guest service
by accurately and efficiently processing guest's food & beverage
preparation and purchases.Essential Functions:
Ensure compliance with the applicable
Tribal, Federal and other laws and gaming regulations and Kickapoo
Lucky Eagle policies and procedures.Ensure the highest possible
standards of guest services by properly listening and responding to
guest and team member concerns and questions.Greets guest and
efficiently processes food and beverage orders and purchase through
the Point of Sale (POS) System.Maintains the accountability and
security of their individual cash drawer.Stocks and cleans
workstation/venue to ensure presentable products.Ensures and
collects appropriate guest payment for food and beverage
service.Prepares food as needed in the quick service
kitchens.Maintains a professional and tidy appearance at all
times.Communicates in a positive, respectful manner to both
internal and external guests.Builds and maintains knowledge of food
& beverage offerings to ensure all questions answered appropriately
and accurately.Must maintain excellent attendance and be available
to work events and varied schedules per business needs.Performs
other special projects and duties assigned.Demonstrate and promote
KLECH core values and MAD skillsManage and maintain security of
confidential information entrusted to position.Attend and
satisfactorily complete all required training as assigned.Monitor
compliance with Federal currency transaction reporting
requirements, Title 31 requirements and IRS Currency Transaction
Reports and property established Anti-Money Laundering policies.
Maintain accurate MTL, MIL, CTR and SAR as needed.The essential
functions listed above are not an all-inclusive list but rather a
general representation of the duties and responsibilities pertinent
to this position. The duties and responsibilities will be subject
to change based on organizational needs and/or deemed necessary by
the Director.Perform other duties as assigned.Minimum Requirements
to Qualifications:
Must have a High School Diploma,
G.E.D or related food service job experience.Experience working in
a fast-paced, high volume fine dining, casual, and/or nightclub
preferred.Wine and alcohol knowledge preferred.Strong communication
skills in English both written and oral. Spanish or other language
skills a plus.Other Criteria:Qualified Kickapoo Traditional Tribe
of Texas Members and qualified Native American preference is
observed.Skills and Abilities:
Ability to work independently with
minimal supervision.Ability to maintain effective relationships
with the General Manager, Directors, Managers and all staff.Ability
to work under pressure in a fast paced, event-driven, stressful
environment.Ability to meet multiple deadlines and
multi-task.Ability to have strong critical thinking, analytical and
guest service skills.Must possess a positive attitude with strong
organizational and leadership qualities.Ability to add, subtract,
multiply and divide in all units of measure.Ability to define
problems, collect data, establish facts and draw
conclusions.Ability to understand complex instructions and
material.Ability to establish and maintain professional
relationships with individuals of varying social and cultural
backgrounds and with co-workers of all levels.Ability to
communicate with team members, management staff and guest in a
clear, business-like and respectful manner which focuses on
generating a positive enthusiastic and cooperative work
environment.Ability to work effectively with individuals and
demonstrate leadership and team building skills with empathy and
enthusiasm.Ability to maintain confidentiality.Ability to follow
and comply with established Casino guest service programs.Physical
Demands:
While performing the duties of this
position, the team member is regularly required to stand, sit,
walk, push, pull, bend for extended periods; reach with hands and
arms; talk and listen on a regular basis.The team member must be
able to concentrate for prolonged periods.Specific vision abilities
required by this job include close vision, distance vision,
peripheral vision and depth perception.The team member must be able
to communicate effectively in person or using telecommunications
equipment.The team member must have the hand-eye coordination and
manual dexterity to operate a keyboard, touch-screen display,
telephone and calculator.Frequently lift and/or move up to 50
lbs.Work Environment:
Normal office setting and casino
floor.Frequent walking and standing in a smoke-filled environment
and frequent contact with the general public.Temperature controlled
environment with varying noise levels. May be exposed to high
levels of noise throughout the day.Extended hours and irregular
shifts may be required including nights, weekends and holidays.Must
be able to perform under pressure and work long hours under
stressful conditions.May be exposed to the risks associated in
attempting to resolve issues with difficult guests and extremely
irate staff members.May be exposed to various types of lighting
including, but not limited to: artificial fluorescent lights,
flashing lights, strobe lights, multiple colored lights, etc.Travel
may be required to perform one or more essential functions of this
position.Conditions of Employment:
Must be able to obtain and retain a
KTTT Gaming Commission License, including successful completion of
background check necessary to obtain and maintain license.
Responsible to keep all documents current and valid at all
times.Must be able to provide authorization to work in the United
States.Must be at least 18 years of age.Must have access to
reliable transportation to commute to and from work.Must comply
with KLEC handbook, internal policy and procedures, and gaming
regulations set within KLEC.Must acquire and maintain a valid
Health Food Handlers Card, Alcohol Awareness Certification,
Suspicious Activity, Cash Handling, and other required compliance
trainings.Must participate in tip reporting program.
Keywords: Kickapoo Lucky Eagle Casino, Laredo , F&B Freddy's Cashier / Cook PT, Other , Eagle Pass, Texas
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