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Bingo Issue Clerk / Full-Time

Company: Kickapoo Lucky Eagle Casino
Location: Eagle Pass
Posted on: November 12, 2021

Job Description:

Reports to: Bingo Supervisor Job Summary: The Bingo Issue Clerk is responsible for ensuring the documented inventory of bingo paper; preparation of documented issue and returns of bingo paper for the floor clerks; and calculation of mini-game prize payouts. Essential Functions: * Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. * Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions. * Responsible for the documented issue and return of bingo paper and bingo related items to each floor clerk. * Utilize a computerized program for recording all mini-games sales and posts proper payouts. * Knowledgeable about all bingo games, specials, programs and promotions and communicates them to all guests when asked. * Maintain inventory of all products and ensure they are in order and accounted for at the end of each shift. * Responsible for maintaining the security of bingo equipment and auditing equipment periodically to ensure they are in good working conditions. * Responsible for reporting discrepancies to the Bingo Supervisor or Bingo Management when necessary. * Act as a Bingo Verifier, when necessary. * Demonstrate and promote KLECH core values and MAD skills. * Manage and maintain security of confidential information entrusted to position. * Attend and satisfactorily complete all required training as assigned. * Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed. * The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director. * Perform other duties as assigned. Minimum Requirements to Qualifications: * Must have High School Diploma or GED. * Cashier, banking, or inventory experience, preferred. * Knowledge of bingo games and processes, preferred. * Strong communication skills in English both written and oral. Spanish or other language skills a plus. Other Criteria: Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed. Skills and Abilities: * Ability to work independently with minimal supervision. * Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff. * Ability to work under pressure in a fast paced, stressful environment. * Ability to meet multiple deadlines and multi-task. * Ability to have strong critical thinking, analytical and guest service skills. * Must possess a positive attitude with strong organizational and leadership qualities. * Ability to add, subtract, multiply and divide in all units of measure. * Ability to define problems, collect data, establish facts and draw conclusions. * Ability to understand complex instructions and material. * Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels. * Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm. * Ability to maintain confidentiality. * Ability to follow and comply with established Casino guest service programs. Physical Demands: * While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis. * The team member must be able to concentrate for prolonged periods. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. * The team member must be able to communicate effectively in person or using telecommunications equipment. * The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator. * Frequently lift and/or move up to 30 lbs. Work Environment: * Bingo Hall, normal office setting and casino floor. * Frequent walking and standing in a smoke filled environment and frequent contact with the general public. * Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day. * Extended hours and irregular shifts may be required including nights, weekends and holidays. * Must be able to perform under pressure and work long hours under stressful conditions. * May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members. * May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc. * Travel may be required to perform one or more essential functions of this position. Conditions of Employment: * Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times. * Must be able to provide authorization to work in the United States. * Must be at least 18 years of age. * Must have access to reliable transportation to commute to and from work. * Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.

Keywords: Kickapoo Lucky Eagle Casino, Laredo , Bingo Issue Clerk / Full-Time, Other , Eagle Pass, Texas

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