Information Services Coordinator Crystal City, TX

Company: Office of Head Start Interim Managment
Location: Crystal City
Posted on: June 13, 2021

Job Description:

Information Services Coordinator Crystal City, TXLocation: Crystal City, TX Apply For this Job Aplicar en espaolPay Period: Biweekly

Salary Range: $ 1448.46- $ 1629.52

Weeks per Year: 52

Hours Per Week: 40

TITLE OF POSITION: Information Services Coordinator

$1,448.46 Bi-Weekly AA

$1629.52 Bi-Weekly BA or Higher

IMMEDIATE SUPERVISOR: Operations Manager

A. GENERAL SUMMARY OF WHAT THE POSITION DOES

This position provides desk top support, data processing and related information services and technology activities in all areas of the Head Start/Early Head Start program. The position is responsible for the operations of the information technology/service department, and supporting and advising staff in areas regarding related needs.

B. DUTIES AND RESPONSIBILITIES OF THE POSITION--ESSENTIAL JOB FUNCTIONS

Duties of the position are described in major functional areas listed below. Additional duties may be assigned

1. EXAMPLES OF SPECIFIC JOB DUTIES--ESSENTIAL JOB FUNCTIONS

a. Planning, Development And Implementation

1) Responsible for overall management of all data management activities and all operations of the Information Services (IS) department.

2) Creates and maintains internal procedures covering all aspects of computer and IS operations.

3) Reviews and advises on proposed projects with management team and develops schedules and priorities for accomplishment of tasks.

4) Maintains and ensures adherence to computer security policies that safeguard access to computer data and equipment.

5) Develops and maintains a long-term plan for meeting the information processing requirements of Head Start/Early Head Start.

6) Serves as system administrator for the Head Start/Early Head Start tracking program (i.e. Child Plus, HSFIS, Child Tracks, etc).

7) Develops forms and systems compatible with the Head Start/Early Head Start tracking program.

8) Establishes and implements hardware and software compatibility planning.

9) Oversees office process automation of office applications.

10) Implements distributive data processing strategies.

11) Works with the others to establish and implement policies and procedures for department operations.

12) Directs the preparation and maintenance of system reports.

13) Prepares periodic reports for management, as required.

14) Ensures prompt and courteous feedback to those requesting computer services.

15) Supervises IS and directs daily operations covering central computer operations, including daily/weekly backups and all other related activities.

16) Directs and oversees the response to and resolution of user inquiries and problems.

17) Continues professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise.

18) Performs direct supervision of any IS consultants including selection, assignment of work and review of performance.

19) Provides indirect supervision of computer users through observation and discussion.

20) Serves as the web, email and server administrator.

21) Coordinates vendor repairs and maintenance of program systems.

22) Provides audio/visual support for program needs.

23) Administers PBX phone system and extensions (where applicable).

24) Plans and directs the work of data entry staff (where applicable).

25) Develops and updates agency technology plan.

26) Establishes priorities for system modifications and requests.

27) Continuously monitors the information needs of the Head Start/Early Head Start program. Ensures that technology components are efficient, effective and in good working order.

28) Works with service, supply and equipment vendors to secure the lowest possible pricing. Solicits information about new technology (phones, computers, cell phones, fax, copiers, etc.) and/or requests bids as needed.

29) Evaluates equipment capabilities and recommends equipment, hardware and software acquisitions.

30) Provides input into determining type of documents, equipment, supplies and service required by the program.

31) Recommends purchases.

32) Assists the staff person responsible to track data and provide accurate information for the annual Program Information Report (PIR) as well as for monthly reports.

PERFORMS OTHER DUTIES AS ASSIGNED

F. KNOWLEDGE AND ABILITIES

Knowledge: Familiar with Head Start philosophy, goals and regulations. Comprehensive and in depth knowledge of the principles of data processing, including computer programming, data base design, software design and life cycles, operating system, hardware architectures, maintenance, transaction processing, technical and user documentation standards, performance monitoring capacity planning, data communications networks and other aspects of data processing operations.

Abilities: Good computer skills. Knowledge and experience with Head Start specific software packages available. Ability to direct the work of others and to provide training and technical assistance to individuals at various skill and comfort levels. Ability to communicate effectively both verbally and in writing and to work well in a team environment. Ability to represent Head Start/Early Head Start positively to the community and with parents at all times.

G. EDUCATION AND EXPERIENCE

The above knowledge and abilities are typically acquired through an Associates degree in Computer Science or related field with two years experience in areas of computer hardware, computer systems and/or data communication. One year supervisory experience required. Combination of education and relevant experience in a high level data processing position may be substituted for the AA degree on a one-year for one-year basis. Bilingual preferred (English/Spanish or English and other languages present in the local area).

H. PHYSICAL DEMANDS AND WORKING CONDITIONS

• Installation and operation of office equipment.
• Some bending, sitting, standing and stretching is required in the performance of duties.
• Position requires long periods of sitting.
• Use of computer will require keyboard and long periods of viewing images on monitor.
• May be required to lift up to 45 pounds.
• Some exposure to communicable diseases.
• Noise level in work environment may be moderate to loud.
• Travel by car, bus, airplane or train may also be required associated with attendance

at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.

The requirements of your Job Description are important in providing services to children and families, and for keeping you, children and co-workers safe during the work day. If you are unable to perform any of the functions required in your job description due to a disability, you are invited to direct any requests for accommodation to the Program Director.

CDI Head Start is an equal employment opportunity employer. All positions are open until filled.

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