Information Services Coordinator Crystal City, TXLocation:
Crystal City, TX Apply For this Job Aplicar en espaolPay Period:
Salary Range: $ 1448.46- $ 1629.52
Weeks per Year: 52
Hours Per Week: 40
TITLE OF POSITION: Information Services Coordinator
$1,448.46 Bi-Weekly AA
$1629.52 Bi-Weekly BA or Higher
IMMEDIATE SUPERVISOR: Operations Manager
A. GENERAL SUMMARY OF WHAT THE POSITION DOES
This position provides desk top support, data processing and
related information services and technology activities in all areas
of the Head Start/Early Head Start program. The position is
responsible for the operations of the information
technology/service department, and supporting and advising staff in
areas regarding related needs.
B. DUTIES AND RESPONSIBILITIES OF THE POSITION--ESSENTIAL JOB
Duties of the position are described in major functional areas
listed below. Additional duties may be assigned
- EXAMPLES OF SPECIFIC JOB DUTIES--ESSENTIAL JOB FUNCTIONS
a. Planning, Development And Implementation
1) Responsible for overall management of all data management
activities and all operations of the Information Services (IS)
2) Creates and maintains internal procedures covering all
aspects of computer and IS operations.
3) Reviews and advises on proposed projects with management team
and develops schedules and priorities for accomplishment of
4) Maintains and ensures adherence to computer security policies
that safeguard access to computer data and equipment.
5) Develops and maintains a long-term plan for meeting the
information processing requirements of Head Start/Early Head
6) Serves as system administrator for the Head Start/Early Head
Start tracking program (i.e. Child Plus, HSFIS, Child Tracks,
7) Develops forms and systems compatible with the Head
Start/Early Head Start tracking program.
8) Establishes and implements hardware and software
9) Oversees office process automation of office
10) Implements distributive data processing strategies.
11) Works with the others to establish and implement policies
and procedures for department operations.
12) Directs the preparation and maintenance of system
13) Prepares periodic reports for management, as required.
14) Ensures prompt and courteous feedback to those requesting
15) Supervises IS and directs daily operations covering central
computer operations, including daily/weekly backups and all other
16) Directs and oversees the response to and resolution of user
inquiries and problems.
17) Continues professional growth and development through
seminars, workshops and professional affiliations to keep abreast
of latest trends in field of expertise.
18) Performs direct supervision of any IS consultants including
selection, assignment of work and review of performance.
19) Provides indirect supervision of computer users through
observation and discussion.
20) Serves as the web, email and server administrator.
21) Coordinates vendor repairs and maintenance of program
22) Provides audio/visual support for program needs.
23) Administers PBX phone system and extensions (where
24) Plans and directs the work of data entry staff (where
25) Develops and updates agency technology plan.
26) Establishes priorities for system modifications and
27) Continuously monitors the information needs of the Head
Start/Early Head Start program. Ensures that technology components
are efficient, effective and in good working order.
28) Works with service, supply and equipment vendors to secure
the lowest possible pricing. Solicits information about new
technology (phones, computers, cell phones, fax, copiers, etc.)
and/or requests bids as needed.
29) Evaluates equipment capabilities and recommends equipment,
hardware and software acquisitions.
30) Provides input into determining type of documents,
equipment, supplies and service required by the program.
31) Recommends purchases.
32) Assists the staff person responsible to track data and
provide accurate information for the annual Program Information
Report (PIR) as well as for monthly reports.
PERFORMS OTHER DUTIES AS ASSIGNED
F. KNOWLEDGE AND ABILITIES
Knowledge: Familiar with Head Start philosophy, goals and
regulations. Comprehensive and in depth knowledge of the principles
of data processing, including computer programming, data base
design, software design and life cycles, operating system, hardware
architectures, maintenance, transaction processing, technical and
user documentation standards, performance monitoring capacity
planning, data communications networks and other aspects of data
Abilities: Good computer skills. Knowledge and experience with
Head Start specific software packages available. Ability to direct
the work of others and to provide training and technical assistance
to individuals at various skill and comfort levels. Ability to
communicate effectively both verbally and in writing and to work
well in a team environment. Ability to represent Head Start/Early
Head Start positively to the community and with parents at all
G. EDUCATION AND EXPERIENCE
The above knowledge and abilities are typically acquired through
an Associates degree in Computer Science or related field with two
years experience in areas of computer hardware, computer systems
and/or data communication. One year supervisory experience
required. Combination of education and relevant experience in a
high level data processing position may be substituted for the AA
degree on a one-year for one-year basis. Bilingual preferred
(English/Spanish or English and other languages present in the
H. PHYSICAL DEMANDS AND WORKING CONDITIONS
- Installation and operation of office equipment.
- Some bending, sitting, standing and stretching is required in
the performance of duties.
- Position requires long periods of sitting.
- Use of computer will require keyboard and long periods of
viewing images on monitor.
- May be required to lift up to 45 pounds.
- Some exposure to communicable diseases.
- Noise level in work environment may be moderate to loud.
- Travel by car, bus, airplane or train may also be required
associated with attendance
at conferences, meetings and other duties carried out at distant
locations in and out of state and in some cases where some
overnight travel may be required.
The requirements of your Job Description are important in
providing services to children and families, and for keeping you,
children and co-workers safe during the work day. If you are unable
to perform any of the functions required in your job description
due to a disability, you are invited to direct any requests for
accommodation to the Program Director.
CDI Head Start is an equal employment opportunity employer. All
positions are open until filled.