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Front Desk Rep - Part-Time to Full Time-mostly evenings

Company: Red Roof
Location: Laredo
Posted on: June 10, 2021

Job Description:

WHO IS OUR IDEAL CANDIDATE?Someone to help our guests! Show off your city and be the tour guide for the guests - send them to your local favorites.Make an impact on your guests by making each experience unique and tailored to them.Sincere smiles go miles - we want someone who loves hospitality. When was the last time you did something nice for someone?Empowered individuals are our favorite - be your bold self.WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requestsTakes reservation requests and making adjustments to reservations as neededWorks with Hotel Management and other team members to provide an excellent guest experienceUses our front desk computer system to complete customer transactions and run reportsCommunicates with the housekeeping team to be aware of room availability or guestsQUALIFICATIONSHS Diploma or equivalent work experience1-2 years in a previous customer service positionBasic office skills (i.e. math, cash handling, computer skills, etc.)Candidate MUST be bilingual English/Spanish

Keywords: Red Roof, Laredo , Front Desk Rep - Part-Time to Full Time-mostly evenings, Other , Laredo, Texas

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