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Operations Management Trainee

Company: Ryder System
Location: Laredo
Posted on: June 10, 2021

Job Description:

Current Employees:If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide (.Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (are the driving force behind our company.Start your career with Ryder today!SummaryThe Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.Work Schedule:Sunday - Thursday 6:00am - 2:00pmEssential FunctionsResponsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfactionCoordinate with the rental department to ensure maximum utilization without compromising lease customersPartner with Sales staff on customer calls for new business and increased customer satisfactionManage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overheadAccountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfactionEnsure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibilityAdditional ResponsibilitiesRelocation within the business unit at the conclusion of the training program is requiredPerforms other duties as assigned.Skills and AbilitiesDetail oriented with excellent follow-up practicesStrong verbal and written communication skillsInstills commitment to organizational goalsCapable of multi-tasking, highly organized, with excellent time management skillsAble to prioritize workFlexibility to operate and self-driven to excel in a fast-paced environmentStrong mechanical skillsEffective interpersonal skillsExcellent influencing skillsAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to work independently and as a member of a teamQualificationsBachelor's degree required Related fieldFive (5) years or more 2-5 years experienced in customer service with issues resolution preferredFive (5) years or more Prior leadership experience preferredTravelDOT RegulatedNone/#INDexempt/#LI-post/#FBJob CategoryOperations and SupportRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America's largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry./#wd

Keywords: Ryder System, Laredo , Operations Management Trainee, Other , Laredo, Texas

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