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Remote Technical Customer Service Representative

Company: mindStart
Location: Laredo
Posted on: May 3, 2021

Job Description:

***THIS IS A WORK FROM HOME POSITION*** ***YOU MUST LIVE IN TEXAS TO BE ELIGIBLE*** mindStart offers customer support solutions to startups around the world. We partner with some of the latest consumer technology products. We are growing and adding new members to our operations team, and are looking for people who are Texas residents, passionate about helping others, love the latest technology, and are eager to join a dynamic work environment. Motorcycle experience/knowledge a huge plus. We are hiring for Monday - Friday 8:00am - 5:00pm: - Must have a quiet place in your home where you can work without background noise or distractions - Must have reliable high-speed internet connection; we will provide the necessary PC equipment & software What you'll do: - Support our client's customers via phone, email, chat, and social media - Provide all aspects of support including tech support and customer service - Become a client product and process expert - You'll be helping to build a brand through engaging customer interactions Who you are: - Passionate about helping others - Friendly, self-motivated, and a natural problem solver - Outstanding written and verbal communication skills - Embrace change and willing to adapt along with our clients - Previous customer support (service or technical) experience is a plus but not required - Basic computer proficiency (Zendesk, Help Scout, or CRM experience is a plus) - Experience in industries such as medical billing, internet providers, technical help desk, etc. What we offer: - Salary -- $12/hour with opportunities for overtime - Excellent benefits package including medical, dental, vision, 401(K), and more Minimum Requirements: - Education: High School Graduate or GED equivalent; College degree preferred - Must pass a criminal history background check and drug screen Interested? In your reply, please include your resume! Come join our growing team!

Keywords: mindStart, Laredo , Remote Technical Customer Service Representative, Other , Laredo, Texas

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