General Manager - Comfort Inn Laredo, TX
Company: Esperanto Development
Location: Laredo
Posted on: September 20, 2023
Job Description:
Position: General Manager
Job Description:
Palette Hotels is currently seeking a creative, passionate and
experienced General Manager. Able to achieve maximum profitability
while developing the best of the best to provide exceptional
service and ensure memorable guest experience with an eye on
operational excellence.
Required Skills and Requisites:
- Must be able to favorably represent Hotel to the guests and the
community. Operational knowledge of all phases of the hotel;
special knowledge of budget and accounting; sales procedure, proper
selection, development and motivation of personnel skills.
- Materials and Products - Directly or indirectly responsible for
all products, inventory, and consumable items used in the Inn and
the proper preparation and use consistent with the Inn's cost
objectives.
- Equipment-Direct and indirect responsibility for all hotel
equipment, building, and furnishings.
- Money- Directly and indirectly responsible for all revenues and
accounts receivable & enforcement of cash handling
procedures.
- Impeccable standards and service expectations. Ability to
translate expectations positively to hotel team.
- Leadership qualities. Skilled at building a cohesive team and
facilitating goal accomplishment by aligning individual and team
actions with strategies and plans to drive business results.
Requires the ability to inspire confidence and gain respect of
hotel team, industry partners, competitors, and owners.
- Excellent communication skills. Ability to convey information
and ideas through a variety of media; engaging the audience and
helping them understand and retain the message. Skilled at
establishing effective relationships with customers and internal
partners; promoting openness, trust and confidence in one's
intentions. Requires effective reading, writing and oral
comprehension.
- Contemporary, creative mindset. Ability to pro-actively foresee
and respond to a diverse, changing environment.
- Ability to effectively partner with internal business alliances
to ensure a cohesive and productive culture.
- Hotel General Manager: 2 years
Responsibilities and Duties:
- Budget Management- Assists in developing operating
budgets.
- Maintenance of Quality Standards for proper guestroom
cleanliness, function room set up and public room set-ups;
maintenance of all facilities, service and employee performance. Is
required to inspect at least 10 rooms per week.
- Operations Analysis and Department Head Supervision- Analyzes
operations and meets with department heads to review the operations
and receive their suggestions.
- Develops Department Heads - Selects and trains department heads
and keeps them informed of company policies; observes their
performance. Delegates responsibilities, holds them responsible for
standards set forth by Hotel, and assists them in improving their
level of performance.
- Employee Relations - Works with department heads and employees
directly and counsels employees when necessary. Establishes
programs to improve employee morale and motivation. Delegates work
responsibilities in order to best utilize all personnel.
- Forecast and planning - Participates and directs scheduled
internal meetings regarding sales, forecasting, quality control,
safety, etc.
- Reports- Prepares all reports on a timely basis. Analyzes and
states strategies to improve.
- Hotel Building Improvements - Prepares required capital
improvements list annually.
- Staffing - Studies and analyzes employee work assignments from
which staffing guides are established and approved. Maintains daily
check on payroll performance and takes affirmative action to
correct high payroll costs. Approves all overtime, both before and
after in the case of an emergency or unscheduled requirement.
Responsible for properly maintaining employee files. Reviews &
submits all payroll in timely fashion.
- Controls Other Expenses - Checks controls and approves all
hotel expenses.
- Safety and Sanitation - Inspects the property and implements
action to ensure the safety and comfort from fire, injury, or
illness due to unsafe or unsanitary conditions.
- Competition - Obtains current, competitive rate
information.
- Adheres to all company policies & procedures & brand
standards.
At Palette Hotels, we are dedicated to creating and sustaining
meaningful hospitality careers for our associates. We support our
associates with highly competitive salaries, outstanding health,
benefits, extensive training and development programs, promotion
within the organization, and a positive team-based culture where
people make the difference.
Palette Hotels, is an equal opportunity employer with policies
prohibiting unlawful discrimination on the basis of any protected
classification under applicable local, state and/or federal laws,
which can include race, color, creed, sex, national origin, age,
veteran status or physical or mental disability unrelated to job
requirements.
Palette Hotels policies also provide for a drug-free workplace,
where the use, possession, or influence of illegal drugs or alcohol
while on company time is generally prohibited. An employee's use
(or abuse) of legally prescribed medication may also implicate
company policy, where it impairs judgment or work performance or
otherwise creates workplace safety risks.
Keywords: Esperanto Development, Laredo , General Manager - Comfort Inn Laredo, TX, Executive , Laredo, Texas
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