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Office Clerk

Company: Fort Sill Apache Industries, LLC
Location: Laredo
Posted on: August 6, 2022

Job Description:


  • Energetic, Reliable and Dependable
  • Two (2) Years of Experience in an Office Setting with Substantial Customer Service Interface with the Public within the last Five (5) years
  • Sufficient Knowledge of Office Automation Software and be Familiar with the use of On-line Databases
  • Strong Interpersonal and Strong Customer Service Skills
  • Has and Maintains a Professional Demeanor and Appearance
  • Possess a Positive and Courteous Attitude towards All Persons Encountered
  • Ability to Attend Job and Database Training, Adhere to Instructions, Learn, Maintain and Document Acquired Information For Use As Needed
  • Able and Available to Work Overtime as Needed
  • Drug, Alcohol or any other Incapacitating Agents Free
  • Able to Positively Pass a Background Investigation
  • Minimum Education - High School Graduate
  • Preference will be given to candidates that have a current or past federal/DHS/OPM background check or clearance. JOB RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:
  • Provide Routine Clerical And Administrative Duties Including Answering Phones, Mail Processing, Scanning, Collating Packets and Filing
  • Greet and Check-In Applicants Applying For The Trusted Traveler Program
  • Schedule, Reschedule And Conduct Interviews
  • Collect And Verify Information
  • Complete Worksheets, Track History Data, Brief Members, Collect Fees, Answer Questions/Inquiries from the Public, Assist with Account Creation and Card Activation
  • Verify Identity Of Applicant, And Confirm That Applicant Has Required Documents To Complete Transactions
  • Determine Customer Needs, Answer General Inquiries And Concerns, And Ensure That The Check-In Process Is Performed in a Timely Manner To Prevent a Back-Up Of Customers Awaiting Assistance
  • Maintain Accessible up to Date Written Information On Program Requirements, Enrollment Process and Other Relevant Material to Expeditiously Assist The General Public and Program Members Via Phone or In-Person
  • Process Applicants For The Trusted Travelers Program
  • Notify The Government Inspection Staff Of Any Information Which Could Adversely Affect a Person's Application For Acceptance Into The Program. This Position Does Not Have The Authority To Make Eligibility Decisions For An Applicant
  • Check Applicant-Supplied Information by Accessing Databases
  • Perform Other Duties As Assigned

    Job Posted by ApplicantPro

Keywords: Fort Sill Apache Industries, LLC, Laredo , Office Clerk, Administration, Clerical , Laredo, Texas

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