Office Clerk

Company: Fort Sill Apache Industries, LLC
Location: Laredo
Posted on: August 6, 2022

Job Description:

Job DescriptionSOCIAL AND TRANSFERRABLE SKILLS REQUIRED:

• Energetic, Reliable and Dependable
• Two (2) Years of Experience in an Office Setting with Substantial Customer Service Interface with the Public within the last Five (5) years
• Sufficient Knowledge of Office Automation Software and be Familiar with the use of On-line Databases
• Strong Interpersonal and Strong Customer Service Skills
• Has and Maintains a Professional Demeanor and Appearance
• Possess a Positive and Courteous Attitude towards All Persons Encountered
• Ability to Attend Job and Database Training, Adhere to Instructions, Learn, Maintain and Document Acquired Information For Use As Needed
• Able and Available to Work Overtime as Needed
• Drug, Alcohol or any other Incapacitating Agents Free
• Able to Positively Pass a Background Investigation
• Minimum Education - High School Graduate
• Preference will be given to candidates that have a current or past federal/DHS/OPM background check or clearance. JOB RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:
• Provide Routine Clerical And Administrative Duties Including Answering Phones, Mail Processing, Scanning, Collating Packets and Filing
• Greet and Check-In Applicants Applying For The Trusted Traveler Program
• Schedule, Reschedule And Conduct Interviews
• Collect And Verify Information
• Complete Worksheets, Track History Data, Brief Members, Collect Fees, Answer Questions/Inquiries from the Public, Assist with Account Creation and Card Activation
• Verify Identity Of Applicant, And Confirm That Applicant Has Required Documents To Complete Transactions
• Determine Customer Needs, Answer General Inquiries And Concerns, And Ensure That The Check-In Process Is Performed in a Timely Manner To Prevent a Back-Up Of Customers Awaiting Assistance
• Maintain Accessible up to Date Written Information On Program Requirements, Enrollment Process and Other Relevant Material to Expeditiously Assist The General Public and Program Members Via Phone or In-Person
• Process Applicants For The Trusted Travelers Program
• Notify The Government Inspection Staff Of Any Information Which Could Adversely Affect a Person's Application For Acceptance Into The Program. This Position Does Not Have The Authority To Make Eligibility Decisions For An Applicant
• Check Applicant-Supplied Information by Accessing Databases
• Perform Other Duties As Assigned
  
  Job Posted by ApplicantPro

Keywords: Fort Sill Apache Industries, LLC, Laredo , Office Clerk, Administration, Clerical , Laredo, Texas